Information We Collect

Depending on how you interact with our website, we may collect the following types of personal information:

• Contact information, such as your name, email address, phone number, shipping address, or billing address.
• Order information, such as purchased products, order details, transaction records, and customer support history.
• Account information, if you create an account on our website.
• Communication information, such as messages you send through forms, emails, or customer service requests.
• Technical and device information, such as IP address, browser type, device type, operating system, referring pages, and website usage data.
• Cookie and similar tracking information.
• Other information you voluntarily provide to us.

How We Collect Information

We collect information in the following ways:

• Directly from you when you place an order, contact us, subscribe to emails, or submit a form.
• Automatically when you browse our website through cookies, server logs, analytics tools, and similar technologies.
• From service providers or third parties that help us process payments, deliver orders, analyze website performance, or support marketing and operations.

How We Use Your Information

We may use your information for the following purposes:

• To process and fulfill orders.
• To provide customer support and respond to inquiries.
• To send order confirmations, shipping updates, service messages, and other transactional notices.
• To improve our website, products, services, and customer experience.
• To detect, prevent, and address fraud, abuse, security issues, or other unlawful activities.
• To comply with legal obligations and enforce our policies.
• To send promotional emails or marketing messages where permitted by law or where you have chosen to receive them.
• To analyze website traffic, trends, and performance.

Cookies and Similar Technologies

We may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember your preferences, understand how visitors use the website, improve performance, and support marketing or advertising activities.

Depending on your location, you may be able to control cookies through your browser settings or through cookie consent tools provided on the website. Disabling certain cookies may affect website functionality.

How We Share Information

We do not sell customers' personal information However, we may share information with trusted third parties when necessary to operate our business and provide our services, including:

• Payment processors.
• Shipping carriers and fulfillment partners.
• Website hosting, e-commerce, and technology service providers.
• Analytics, advertising, and marketing service providers.
• Customer service and communication tools.
• Professional advisors, legal authorities, or other parties when required by law, necessary to protect rights, or related to a business transaction.

We may also disclose information when reasonably necessary to comply with applicable laws, enforce our terms, detect fraud, protect security, or respond to lawful requests from public authorities.

Marketing Communications

If you subscribe to our marketing emails, we may send you product updates, promotions, and news from NITEVEILHOME.

You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing messages, we may still send non-promotional messages related to your orders or customer service requests.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our business.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, so we cannot guarantee absolute security.

International Transfers

Because we sell products to customers in multiple countries, your personal information may be processed, stored, or transferred outside your country or region, including to countries with different data protection laws.

Where required by applicable law, we take appropriate measures to help protect personal information transferred across borders.

Your Privacy Rights

Depending on where you live, you may have certain privacy rights related to your personal information, including:

• Requesting access to the personal information we hold about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of your personal information in certain circumstances.
• Requesting restriction of processing or objecting to certain processing activities where applicable.
• Withdrawing consent where we rely on consent to process your information.
• Requesting a portable copy of certain information where applicable.
• Opting out of certain marketing or advertising-related processing where permitted by applicable law.

To submit a privacy-related request, please contact us using the information below. We may need to verify your identity before completing your request.

Legal Basis for Processing

Where applicable data protection laws require a legal basis for processing, we may process your personal information based on one or more of the following reasons: performing a contract with you, complying with legal obligations, pursuing legitimate business interests, protecting vital interests, or relying on your consent where required.

Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy, security, or content practices of those third parties.

We recommend reviewing the privacy policies of any third-party services you use.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, legal requirements, or data practices.

Any updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you acknowledge the updated policy.